Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final and cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you restock items that are sold out?
Many of our pieces are limited edition releases. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we receive a return or release a new batch.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 1-hour window after placement to request a change or cancellation by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.